Customer Service

Shipping

Sophie's Cellars is an authorized UPS Wine Shipper. We ship from our store in Sonoma County, California. All wine shipments require an adult over 21 years of age to receive and sign for a shipment. We use deluxe wine shippers with styrofoam to protect your wine from damage and moderate temperature changes.

Sophie's Cellars may ship wine to the following States if you purchase online:
AK, CA, CO, CT, DC, HI, ID, IL, IA, LA, MI, MN, MO, NE, NH, NV, NM, NC, ND, OH, OR, SC, TX, VA, WA, WV, WI, WY

If your State is not listed, Allways Cool may be able to ship to you.. Allways Cool owns different licenses and may be able to ship to your State. Sophie's Cellars is not affiliated with Allways Cool and Allways Cool will advise you where they can ship and what quantities. If you set up an account with Allways Cool and ship wine through them, you may call us to place a wine order. We have to charge California Sales Tax as we are not shipping the wine -- but can take 10% off on a case which you can mix and match.
The Allways Cool web address is: www.allwayscool.com.

Sophie's Cellars may ship wine to the following States if you purchase in our store:
AK, AZ, CA, CT, DC, DE, FL, GA, HI, ID, IL, IN, IA, KY, LA, ME, MI, MN, MO, MT, NE, NH, NV, NM, NC, ND, OH, OK, OR, RI, SC, SD, TN, TX, VT, VA, WA, WV, WY

Terms & Conditions

Click here to review our Terms and Conditions.

Tracking your order

An email will be sent to you with a UPS tracking number when your order is shipped.

If you have any questions about your order, please or call 707-865-1122.